General conditions of sale
1 identification of the seller
3 applicable law - disputes
4 presentation of products
5 duration of validity of the offer for sale
10 delay in delivery
11 force majeure
12 customer service
13 conditions and applications of the guarantee
14 right of withdrawal
15 confidentiality of data
1. identification of the seller
400 rue Émile DEWOITINE
37210 Parcay-Meslay France
Registered at the register of commerce of Tours since 1/12/1996
Siret: 410.077.275.00031 EPA: 4778
2 business hours
Monday to Thursday from 9 h - 12 h / 14 h - 17: 00 and Friday 9 h - 12 h / 14 h - 16 h
Closed on Saturdays, Sundays and public holidays.
3. applicable law - disputes
Any order addressed to the company BATTERIES4PRO.COM by any means whatsoever implies the unreserved acceptance of the present general conditions of sale. It belongs to each client, professional or particular take knowledge of the General conditions of sale of the company BATTERIES4PRO.COM before ordering.
Orders are subject to French law. The contractual information is presented in French and products offered for sale are in accordance with the French legislation. Where appropriate, it belongs to the foreign customer to check with local authorities the possibilities of use of the product it intends to order; the BATTERIES4PRO.COM company's liability cannot be held liable for breaches of the rules of a foreign country where the product is delivered.
In case of dispute only the french courts are competent.
In proceedings between the company BATTERIES4PRO to all other companies, alone, the exclusive jurisdiction of the courts of the judicial order of towers may be retained.
4. presentation of products
The characteristics of the products offered for sale are presented on the website http://www.Batteries4pro.com (hereinafter referred to as 'the site'). The photographs do not enter the contractual field. The BATTERIES4PRO company's liability cannot be hired if errors were introduced. All texts and images presented on the site are reserved for the whole world, in respect of the rights of copyright and intellectual property; their even partial reproduction is strictly forbidden without the formal agreement of the company BATTERIES4PRO. Similarly, any establishment of hypertext links to the site without express permission of the legal representative of the company is strictly prohibited.
5. term of validity of the offer for sale
The products are offered for sale until the stock is exhausted. When ordering a product has become unavailable, the client will be informed of such unavailability, as soon as possible, by e-mail, by fax or by mail.
In case of unavailability permanent, and if we are unable to provide you with an article quality and equivalent price, your order will be cancelled automatically.
The website indicates prices in euro excluding taxes and all applicable taxes, off shipping. The amount of VAT and port charges appear on the screen at the end of the selection of the various products by the customer.
The BATTERIES4PRO company reserves the right to modify its prices at any time, the products ordered are charged at the price in force during the recording of the command. Despite all possible checks, may a few items on our site has a price error. If the corrected price is lower than the price displayed on the website, we you will apply the price further down and you will send your article. If the corrected price is higher than the price displayed on the website, we will inform you and will proceed with the cancellation of your order unless you choose to accept the order at the new price.
VAT is liable for any order placed on the site BATTERIES4PRO.COM. only residents Switzerland and overseas, as well as companies in the eurozone communicating their intra-Community VAT number may be exempt from VAT. Customs and any duties and taxes charges remain entirely the responsibility of the customer.
The client validates its command when it activates the link 'Post' at the bottom of the stage 4 VALIDATION page.
It accepts then the ordering process and the present general conditions of sale.
BATTERIES4PRO confirms the order by e-mail; This confirmation contains all the elements of the command. BATTERIES4PRO.com sends a second e-mail the day of the shipment to inform the buyer.
The data recorded by the BATTERIES4PRO company are proof of the nature, content and the date of the order. It is archived by the BATTERIES4PRO company. the client can access this archive by contacting Customer Service.
About orders by fax from companies, only the pro forma invoices or quotes of society BATTERIES4PRO duly signed by a legal representative and accompanied by the words "Good for agreement, read and approved" as well as the stamp of the client company will be taken into account.
Our prices are net, prepaid and packaging for the metropolitan France (forwarder France for overseas and abroad) for an order for an amount greater than €148. Orders lower than €148 will be added of postage based on weight from €3.50. The minimum order is set at €9.90 T.T.C (excluding postage)
The payment can be done in 6 ways:
-By credit card:
The part dedicated to the site of the company BATTERIES4PRO online payment is under a security system, the company BATTERIES4PRO who have opted for redirection to the secure banking site du Crédit mutuel.
Payment by credit card authorizes the payment when ordering.
The only cheque to the order of Batteries4pro, must be accompanied by invoice pro forma appearing on the screen of the client at the end of the ordering process.
The final validation of the order and the delivery thereof are subject to the receipt of a cheque for a total amount in euro of the order along with the invoice pro forma at the headquarters of the company BATTERIES4PRO.
The BATTERIES4PRO company will be not required to proceed with the delivery of the products ordered by the client if it does him to not pay the price under the conditions and according to the above mentioned terms.
-By bank transfer
Just validate your order by choosing the method of payment by 'Transfer'.
For orders from countries outside the France, payment by transfer remains the fastest and most efficient.
Our Bank Codes:
Name Bank: CM St CYR sur Loire
Bank code: 10278
Branch code: 37489
Account number: 00010353201 key 30
From abroad, IBAN: FR76 1027 8374 8900 0103 5320 130
BIC/Swift code: CMCIFR2A
-By administrative mandate
Fax us your purchase order with one header official 02 47 39 96 88.
This order form must be signed, stamped with a purchase order number.
Attention! Remember to add the shipping costs on your order. Franco from €148 /ttc of purchase.
You will receive your order with an invoice in triplicate on which are our bank details (RIB).
You can then pay by administrative mandate according to the rules in force.
-By Paypal, by registering on paypal.com
-By phone, when we joined when ordering 02 47 54 51 57
Delivery of the products available in our stocks is made (except imponderable bound transport under the Treaty):
- in 48 / 72 hours via Colissimo for the metropolitan France
- in 24 / 48 h via TNT for businesses in France Metropolitan
- on the basis of the usual postal delay for the other countries of the eurozone (as well as Corsica, overseas, the Switzerland and the United Kingdom)
and this from:
- the date of order for a credit card payment before 14: 00
- the reception of the payment by the BATTERIES4PRO company in case of payment by cheque or bank transfer.
Transport risks shall be borne by the purchaser who, in case of damage and/or missing material discovered at the reception, will make all the reservations with the carrier and inform within a period of 24 h Customer Service of the company BATTERIES4PRO via the contact form or by post addressed to the registered office of the company Batteries4pro
Reshipment of package is supported by the buyer. Participation for the treatment of fees will be payable in the following cases:
- any package shipped, not claimed by the buyer and returned by the carrier to the company BATTERIES4PRO may be returned to the purchaser against participation of €7 5_e
- any package returned following a bad seizure of coordinates, or due to an error attributable to the purchaser order, may be returned against a participation of €7 5_e
10 delay in delivery
Unless specifically agreed to by the client by via the contact form or by mail at the registered office of the company Batteries4pro,
The absence of delivery within thirty days from the date of the order, the customer will be informed as soon as possible, by e-mail, by fax or by mail of the impossibility of delivery. The command would be considered as cancelled and payments that would have been made by any means whatsoever would be reimbursed by cheque in euros within a maximum period of 30 days.
11 force majeure
BATTERIES4PRO.COM shall in no case held liable for any breach of its contractual obligations in the event of a major force for the following events unless their enumeration can be exhaustive: strikes internal or external, disasters, delay our supply and generally any event affecting and making impossible the normal execution of the commands.
12 customer service
For any information, question or complaint, the customer may apply to the Customer Service of the company BATTERIES4PRO via the contact form or by mail to the registered office of the company Batteries4pro
13 conditions and applications of the guarantee
BATTERIES4PRO.com offers its customers a guarantee of 6 months from the date of the invoice. Each return of goods requires a number of return provided by the BATTERIES4PRO company.
The expenses of return related to the application of the commercial guarantee are the responsibility of the sender. In the case of a shipping error, the return expenses are reimbursed a maximum amount of €5. The refund will be on presentation of the original invoice issued by mail. Throughout the life of the product, the particular customer also has applicability of the warranty against latent defects as provided for in articles 1641 and following of the civil code.
BATTERIES4PRO declines any responsibility concerning the possible damage that could result in the use of power source not in accordance with the specificities required by the original manufacturer.
Bad manipulation to avoid:
- Never put in contact the 2 poles (+, -) battery with any metal object.
- Do not expose battery to extreme temperatures (-20 ° C + 60 ° C).
- Never expose your battery to the fire or an intense heat source, you will be exposed to risks of explosions that can cause serious injury.
- The charging of a battery time should never exceed 12 hours. An excessive charging time which could lead to an overload would adversely affect performance and the service life of the product.
- Never leave a battery immersed in a liquid, stored in the rain or in a damp location.
- Never leave a battery too long at rest. Made him undergo a cycle charge/discharge at least sixty days.
- Always observe strict load and maintenance instructions recommended by the manufacturer of the original equipment.
- Never remove the label with the technical characteristics of your product and/or the logo BATTERIES4PRO.COM on the back of it. If one of them is missing upon his return in our premises, you could avail yourself of your warranty.
Any breach of these precautions may result in cancellation of your commercial warranty by the technical service BATTERIES4PRO.COM.
The Batteries4pro society cannot be responsible for damage caused by a battery on the material in place.
- Exclusion of warranties :
The following warranties do not apply:
-the batteries (with regard to their use for single use) unless the damage is due to a defect in material or workmanship.
-sealed lead acid batteries AGM having suffered a deep discharge.
14. right of withdrawal - refund policy
You can return the product to batteries4pro.com within 14 (fourteen) days, return to your support costs. Particular customer only has fourteen clear days (if the seventh day expires on a Saturday, Sunday, or public holiday, the period is extended until the first following working day) from the receipt of the goods to return the product.
You will be refunded (credited) of the amount of the price of the item)excluding the shipping costs), in thirty days from the date of the return of the product in the premises of the company BATTERIES4PRO.
The returned product must be in new condition: complete (connectors, adapter, instructions, etc.) in its original packaging and accompanied by the invoice of purchase.
However, products returned incomplete, damaged or defective due to improper handling, will be neither retaken nor exchanged.
15 confidentiality of data
Site Batteries4pro.com is the subject of a declaration of conformity to the CNIL under the number 1576814v0. This attests to:
(1) the definition and the respect of the purpose of the processing of information,
(2) the relevance of the data being processed,
(3) the conservation for a limited period of data
(4) the security and confidentiality of the data,
(5) respect for the rights of the persons concerned: information on their right
access, rectification and opposition.
The personal data provided by the client are not disseminated to a third party; they are, except express opposition of the client, integrated in the customer file of the BATTERIES4PRO company.
No personal data will be a treatment or a resale to a third party.
According to the law 78-17 of 6 January 1978, amended on 6 August 2004, the customer has at any time a right of access and rectification. To exercise this right, simply contact the Customer Service of the company BATTERIES4PRO via the contact form or by mail to the registered office of the company Batteries4pro.
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