How to make an application for return product on the site Batteries4pro.com

Published on 11/13/2015

If, despite all the care that we bring to our products, you were to make a request for product return for an Exchange or a refund or compensation; Here is the step by step explanation to facilitate the procedure.

1ER step

Need to login to your account by registering identifiers that have been created during your order.

Once logged in, go to 'My account' at the top left.

2nd stage

Click on 'History and details of my orders' to access the different orders placed on the site.

In the column "Command reference", click on the letter "type PPEYNJHLV" reference the control that contains the product you want to return

This gives you the Visual of your order with all the references of the products that you have ordered.

Click the part you want to return.

Note the reason for your return in the space provided.

"Click click"Generate a return".

3rd stage

Go now in the section "My returns" from your account.

After your return request, we validate it in the shortest time. The "State of the return" column gives you directions on the confirmation of the return. 

When the "State of the return" is waiting for the package, you can click on "print" to view and print your return label. 

It is mailed with your battery, in a package sufficiently protected to withstand many shocks of transport.

"" The receipt of the parcel, we update the» the return status ' and we contact you to finalize the procedure.

 

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